Apple Launches AppleCare for Enterprise with On-Site Support from IBM
Apple announced an enterprise partnership with IBM that would see IBM giving their employees iOS devices and creating enterprise quality applications for Apple's mobile platform.
The Cupertino-based company has recently published a webpage for AppleCare for Enterprise, suggesting that a business level support plan is now available for IBM employees.
AppleCare for Enterprise accounts will be personally handled by Account Manager, providing a one-to-one relationship. Apple promises 24/7 support with one hour response time for urgent issues.
"You have the option to get onsite service coverage for two or three years from the date of your hardware purchase. If you have a hardware issue during that time, AppleCare for Enterprise will help get you back up and running quickly. IBM's Global Technology Services, a worldwide Apple Authorized Service Provider, will provide onsite service within the next business day."
The news come just before IBM is expected to launch new iOS apps. During Apple's earnings call, CEO Tim Cook said that next month IBM will launch six apps specializing in banking, government, insurance, retail, travel, and transportation and telecommunications.